User Portal — Submit a Case

Submit documents for processing · Cases route automatically based on validation results

Pipeline Active

New Case Submission

Fill in case details to initiate document processing

Click to upload or drag & drop

PDF, JPG, PNG up to 10MB

Simulate API / Tech Failure

Case will be routed to BCP Queue on submit

Case Routing Logic

Auto-DI

All validation parameters pass — case processed automatically without manual review

Manual QC

Auto-DI parameters not met — case enters QC Queue for human review

BCP Queue

API or tech failure detected — BCP activates and retries processing automatically

Recent Submissions

SUB-20851

CLI-4421 · Identity Proof

Auto-DI

2m ago

SUB-20850

CLI-3310 · Bank Statement

Manual QC

5m ago

SUB-20849

CLI-7782 · KYC Document

BCP Queue

8m ago

SUB-20848

CLI-9901 · Invoice

Auto-DI

11m ago

SUB-20847

CLI-5543 · Salary Slip

Auto-DI

14m ago

Today's Stats

Total Submitted4,251
Auto-DI Passed3,892
Manual QC312
BCP Queue47