BCP Queue

Business Continuity Processing — cases with tech failures are retried automatically

BCP Active

BCP Engine ACTIVE

Active

Resolved

Exhausted

BCP Queue Cases

6 total cases

Case Ref	Client	Doc Type	Failure Reason	Stage	Retries	Next Retry	Status
SUB-20849	CLI-7782	KYC Document	Vision API Timeout	VISION_API	1/5	—	Retrying
SUB-20843	CLI-3390	Bank Statement	KYC Wrapper 503	KYC_WRAPPER	2/5	—	Retrying
SUB-20836	CLI-8812	Address Proof	Banking API Refused	BANKING_WRAPPER	0/5	—	Pending
SUB-20831	CLI-2201	Income Tax Return	GenAI Wrapper Timeout	GENAI_WRAPPER	3/5	—	Retrying
SUB-20822	CLI-5543	Identity Proof	Hashkey API Failure	HASHKEY_CHECK	5/5	Exhausted	Exhausted
SUB-20819	CLI-9918	Salary Slip	Vision API Timeout	VISION_API	4/5	—	Retrying

BCP Engine retries failed cases using the configured backoff strategy and confidence threshold. Adjust retry parameters above and click Apply Configuration to update the live engine. Cases exhausting all retries are auto-escalated to Fallback Review after 60 minutes.