Fallback Review

3 unactioned cases · 1 older than 2 hours · Supervisor access required

1 Critical — Overdue

Fallback Cases (3 unresolved)

FB-0892

CriticalFallback

Identity Proof · CLI-7703

SUB-20838

2h 14m ago

Duplicate Submission Detected

Failed at stage: FALLBACK_ROUTER

Hash Result

MISMATCH

Autopass

FAILED

VISION_API

PASSED

KYC_WRAPPER

FAILED

BANKING_WRAPPER

N/A

BCP Retry Attempts

3/3
Max retries reached

System Recommendation

Reject Submission

Duplicate detected with mismatched hash across 3 retries. Reject and notify submitting client.

Supervisor Decision

All decisions are recorded in the audit log with your supervisor credentials