Submission Management/SUB-20846

SUB-20846

FallbackRequires Supervisor Action

KYC Document · Client Ref: CLI-8834

Submitted: 2026-06-11 07:37:52Processing time: 3m 12sAssigned: Vikram SharmaLast updated: 07:40:51
Review Fallback

Hash Result

MISMATCH

Autopass Result

FAILED

VISION_API

PASSED

KYC_WRAPPER

FAILED

BANKING_WRAPPER

N/A

BCP Retries

0

Pipeline Stage Timeline

Initiated

POST_DO_STAGE

07:37:52

0.3s

Document received from upstream processor

Hash Key Check

HASHKEY_CHECK

07:37:53

1.1s

Hash mismatch detected — expected vs received hash diverged

GenAI Processing

GENAI_WRAPPER

07:37:54

38.4s

Document parsed with 71% confidence — below 80% threshold

Autopass Check

COLLATERAL_AUTOPASS

07:38:32

2.1s

Autopass failed — hash mismatch + low confidence triggered QC path

QC Submission

QC_SUBMISSION

07:38:34

1m 42s

Reviewed by Arjun K. — escalated to supervisor for hash mismatch

BCP Retry Check

BCP_RETRY_CHECK

07:40:16

0.8s

No BCP retry required — proceeding to API validation

API Validation

API_VALIDATION

07:40:17

14.2s

KYC_WRAPPER returned identity confidence 52% — validation failed

Hash API Decision

HASHKEY_API_DECISION

07:40:31

0.4s

No hash match found in registry

Fallback Routed

FALLBACK_ROUTER

07:40:51

—

Awaiting supervisor review and re-routing decision

GenAI Extraction Summary

GENAI_WRAPPER output · Overall confidence: 71%

Below confidence threshold (80%)

Document sent to QC due to low extraction confidence

Document Type88%

National Identity Card

Full Name71%

Aryan Mehta

ID Number64%

MH-****-7821

Date of Birth79%

1989-03-14

Address55%

Mumbai, MH 400001

Expiry Date82%

2031-03-13